Terms & Conditions

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All items are made to order with a 5 - 7 business day(s) build time from when purchased through the online shop, unless stated otherwise. There is a 24 hour timeframe from purchase if an order needs to be cancelled. 

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BY PURCHASING FROM COLORES YOU AGREE TO ASSUME RESPONSIBILITY OF ITEM ONCE THE ITEM HAS BEEN DISPATCHED AND A TRACKING NUMBER HAS BEEN PROVIDED AND ITEM IS SHIPPED THROUGH OUR CHANNELS (FEDEX OR USPS). WE DO NOT REPLACE OR REFUND LOST OR STOLEN PACKAGES. IF THERE IS A DELAY OR ANY EXCEPTION TO DELIVERY ( LOST OR STOLEN ) YOU WILL BE RESPONSIBLE FOR FILING A CLAIM WITH SHIPPING AGENT (FEDEX or USPS).

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No Returns, Refunds, or Exchanges

All Items are non-refundable & Non-exchangeable.

*If MARKERS are defective we will send you a replacement of the same EXACT item. NO EXCEPTIONS*

 

Shipping: Domestic & International

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WE DO NOT EDIT OR CHANGE DELIVERY ADDRESS ON ANY ORDER. WE WILL ONLY DELIVER TO THE ADDRESS PROVIDED UPON PLACING ORDER

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All Orders are shipped out 2 - 5 Days after order is placed and shipping times vary on time of year (holidays) & country. All international orders can be as short as 4 days and sometimes up to 15 days depending on many factors ( weather, holidays, customs, etc.) We here at Colores are always available to help locate your orders the best we can. All domestic orders come with tracking and international orders do vary depending upon country and shipping service.